Security experts
From onboarding to defining and scoping integrations, our Professional Services team delivers accountability and trust.
Tailored program management
Develop and execute an AppSec strategy tailored to your diverse and distributed development needs.
Premium support
Get accelerated response times, 24x7 escalation for critical issues, and personalized engagement to resolve issues quickly.
Minimized downtime
Stay up and running with little to no downtime, so you can confidently run your business and thrive.
A proven, repeatable process
Launch
- Program kickoff/KPI definition
- Asset inventories
- AppSec training
- Platform training
- Integration planning
Execute
- Regular status updates
- Metric delivery
- Developer onboarding
- Developer training
- Asset scanning
Optimize
- Periodic business reviews
- Continuous KPI review
- Executive communications
- Stakeholder communications
- Continuous monitoring
We sincerely appreciate the human interaction and the support from Black Duck. We feel that our voices are heard, our issues are addressed, and our needs are met. We also appreciate that Black Duck is willing to take our requests and build them into their roadmap which they shared with us. This relationship moves beyond just supplier-client relationship and into partnership.”
AppSec testing tool inhibitors
Source: 451 Research, Voice of the Enterprise: Information Security, Vendor Evaluations 2019
Additional resources
Datasheet
Program management
Achieve your risk management goals faster with value-driven objectives.
Datasheet
Premium support
Regain control fast with direct, on-demand access to our security experts.
Datasheet
Customer support
Resolve critical issues quickly with our best-in-class support.