Guidance throughout your entire AppSec journey
Start your journey
Manage your systems
Optimize your deployment
Over 4,000 organizations worldwide trust Black Duck
Collaboration throughout your entire AppSec journey
Whether you need to onboard new tools, keep systems running, or implement adoption strategies, the Black Duck team helps enable your success.
Achieve your goals
Work with the Black Duck success team to champion your strategy and business outcomes for the entirety of your AppSec journey.
Success team members:
- Customer Success Manager
- Technical Account Manager
Accelerate your time to value
Rely on the client services team to fast-track the implementation, onboarding, deployment, and skill mastery of your Black Duck tools for long-term success.
Client services team members:
- Client Services Engineer
- Client Services Program Manager
- Solution Architect
- Training Instructor
Keep your systems running
Count on the technical support team to maximize the availability of your investment with quick and effective responses to your technical inquiries and support cases.
Technical support team members:
- Technical Support Engineer
- Designated Support Engineer
What our customers say
AppSec support beyond Black Duck tools
The Black Duck team can help you test your applications or assist with planning, building, and maturing customer-specific software security programs and initiatives.
Build and accelerate your security program with our program strategy and planning services. Assess your program’s current state and develop a comprehensive plan to reach your goals.
Additional support resources
Premium and designated support
Support guide